Privacy Policy for Travel Rise
Your Privacy is Our Priority
At Travel Rise, we take your privacy very seriously and are dedicated to safeguarding your personal information. This Privacy Policy serves as a comprehensive guide outlining how we collect, utilize, and disclose your personal data while you use our services to "Live Your Travel Dreams."
We believe in transparency and want you to understand the types of information we gather, how we use it, and the circumstances under which we may share it. Our commitment to your privacy is paramount, and we strive to ensure that your personal information is handled with the utmost care and respect. By using our website and services, you consent to the practices described in this policy.
Information We Collect To provide you with seamless travel arrangements, we may collect the following types of information:
Personal Identification: Name, date of birth, gender, and passport/visa details required for travel bookings.
Contact Information: Email address, phone number, and mailing address.
Payment Information: Credit/debit card details and billing addresses (processed securely through our payment gateways).
Travel Preferences: Dietary requirements, seating preferences, and medical needs relevant to your trip.
How We Use Your Information We use the personal information we collect to:
Process Bookings: Facilitate flight, hotel, and tour reservations and provide necessary travel documentation.
Customer Support: Respond to your inquiries, change requests, and provide travel updates.
Service Improvement: Analyze website usage to improve our platform and user experience.
Marketing: Send you newsletters, exclusive promotions, and travel inspiration (you may opt out of these at any time).
Sharing Your Information We value your trust and do not sell your personal data. However, to fulfill your travel bookings, we may share your information with:
Travel Service Providers: Airlines, hotels, car rental agencies, and tour operators who require your details to fulfill your booking.
Third-Party Service Providers: Trusted partners who assist us with payment processing, data analysis, and email delivery.
Legal Authorities: Law enforcement or government agencies (such as customs/border control) if required by law or to ensure the safety of our users.
Data Security We take the protection of your personal information very seriously and have implemented a comprehensive set of security measures designed to safeguard your data from unauthorized access, use, or disclosure. Our security protocols include advanced encryption technologies, regular security audits, and strict access controls to ensure that only authorized personnel can access sensitive information. We continuously monitor our systems for vulnerabilities to stay ahead of emerging threats.
Your Rights (UK GDPR) Under the UK General Data Protection Regulation (UK GDPR), you have specific rights regarding your personal data:
Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete information.
Right to Erasure: You may request the deletion of your personal data ("Right to be Forgotten") under certain conditions.
Right to Restriction: You may request that we restrict the processing of your data.
Right to Portability: You may request to receive your data in a portable format.
Right to Object: You may object to the processing of your personal data for direct marketing purposes.
Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Whenever significant updates are made, we will notify you by posting a prominent notice on our website.
Contact Us If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact our support team. We are here to ensure you fully understand our policies.
Email: support@travelrise.co.uk
Phone: 07860774194
